1. Commitment to Student Privacy and Compliance

We are deeply committed to protecting the privacy of students and educators. Our Service is designed for educational use and adheres to applicable privacy laws, including:

• Family Educational Rights and Privacy Act (FERPA): We do not collect or store student education records. Our Add-ons operate as tools for educators and students without accessing or retaining FERPA-protected information.
• Children’s Online Privacy Protection Act (COPPA): For users under 13, our Service is designed to be COPPA compliant. We do not collect any Personal Information (as defined by COPPA) from children under 13 through the standard use of our free Add-on features. Any data collection (email for premium subscription) is from the adult subscriber (teacher, school administrator, parent), not the child user.
• State Student Privacy Laws: We strive to meet the requirements of state-specific student data privacy laws (such as those in New York, California – SOPIPA/CCPA/CPRA, Illinois – SOPPA, etc.). Our policy of not collecting student personal data aligns with the core tenets of these regulations.

2. Information Collection and Use

• Free Features (All Users, including Students): We do not collect or store any personal data, student data, or personally identifiable information from users of our free features. Our Add-ons are designed to function without requiring personal information.
• Upgraded Features (Adult Subscribers Only): For users (typically teachers or administrators) who upgrade to paid features, we collect and store the following information solely for subscription management and payment processing:
  • Subscriber Email Address: Stored in Firebase to verify subscription status and to notify the subscriber of updates related to their subscription.
  • Payment Information: Processed and stored by Stripe, including: Customer Name, Email Address, Payment Method details, Subscription Details, Billing Address, Transaction History. This information pertains only to the adult subscriber, not end-users like students.

3. Types of Data Collected

Based on the above:

• Personal Data: The only Personal Data collected is the email address and payment information of the adult subscriber for premium features. No personal data is collected from free users or student users.
• Student Data: We do not collect Student Data or any personally identifiable information from students.
• Usage Data: We do not collect information on how the Service is accessed and used (“Usage Data”).
• Tracking & Cookies Data: We do not use cookies or similar tracking technologies.

4. Interaction with User Files and Content (No Access by Us)

To perform their functions, our Add-ons require certain Google Workspace permissions (scopes). It’s important to understand how Google Workspace Add-ons operate: they run directly within your Google Workspace environment (like Docs, Sheets, etc.) using code executed in your browser (client-side). When you activate an Add-on feature, it uses Google’s own Application Programming Interfaces (APIs) to interact with your currently open document as needed.

Crucially, this interaction works as follows:

• Local Processing: The Add-on reads from or writes to your file directly within your session, orchestrated by Google Workspace.
• No Transmission or Storage by Us: Because the Add-on runs locally within your Google environment, it does not transmit your document content back to AliceKeeler LLC’s servers or personnel. We (AliceKeeler LLC) do not access, view, receive, or store the content of your files at any time. Any processing of your data by the Add-on happens temporarily and locally to execute the function you requested.
• Purpose Limitation: Permissions are solely to enable the specific functionality you choose to use (e.g., analyzing selected text, inserting generated content).
• User Control: You initiate all interactions with the Add-on.

In summary, while the Add-on software interacts with your document content locally to work, this interaction is contained within your Google session, and we (AliceKeeler LLC) never see, collect, or store that content.

5. Use of Data

The only data we use is the adult subscriber’s email and payment information for premium accounts, solely for these purposes:

• To provide and maintain the Service (including verifying premium status)
• To process payments and manage subscriptions (via Stripe)
• To notify subscribers about changes to our Service or provide essential updates
• To provide customer care and support to subscribers
• To detect, prevent, and address technical issues

No data collected via the Add-on is used for any other purpose, including advertising or profiling.

6. Artificial Intelligence and Machine Learning Models

We explicitly affirm that user data obtained through Google Workspace APIs, including any data processed by features utilizing the Gemini API within our Add-on, is never used to develop, improve, or train generalized Artificial Intelligence (AI) and/or Machine Learning (ML) models. Our use of Google Workspace APIs and any associated data is solely for providing the intended functionality of the Add-on to you, the end-user, within the active session. We do not retain or use this data for any other purpose, especially not for model training.

7. Data Retention and Deletion

• Subscriber Data Retention:
  • Email Address: Retained in Firebase only as long as the premium subscription is active. It is deleted upon subscription cancellation or upon request.
  • Payment Information: Retained by Stripe according to their data retention policies for financial transactions.
• Google User/Student Data:
  • Retention: We do not store any Google user data (like document content, student identifiers, or metadata accessed via APIs) on our servers. Interactions are session-based and not retained.
  • Deletion: Since we do not collect or store Google user or student data obtained via Workspace APIs, there is no such data in our systems to delete. Users/Administrators can manage and revoke Add-on permissions via their Google account settings at any time.
• Data Deletion Request:
  • Subscribers (schools, teachers) can request the deletion of their subscription data (email address) at any time. Upon request, we will promptly delete the email address from our Firebase system. Payment information stored by Stripe can be managed according to Stripe’s policies. To request deletion, please contact us at info@alicekeeler.com.

8. Data Transfer and Storage

We use third-party service providers for specific functions related to premium subscriptions:

• Stripe (Payment Processing): Handles payment information securely. Data storage locations are managed by Stripe and may be outside your jurisdiction. See Stripe’s Privacy Policy.
• Firebase (Subscription Management): Stores subscriber email addresses securely. Data storage locations are managed by Google/Firebase and may be outside your jurisdiction. See Firebase’s Privacy Policy.

We do not transfer any student data or data obtained via Workspace APIs to any third party or store it outside the user’s immediate session.

9. Security of Data

We take the security of the limited data we handle (subscriber information) seriously, employing industry-standard measures. However, no internet transmission or electronic storage is 100% secure. We do not handle or store sensitive student data, minimizing risk.

10. Service Providers

Our Service Providers (Stripe, Firebase, potentially Google Analytics) only process data necessary for their specific function (payment, subscription management, aggregated analytics) and are obligated not to use it for other purposes. They do not receive student data from us.

11. Analytics (Optional)

If we utilize analytics tools like Google Analytics:

• No Personally Identifiable Information (PII): We configure analytics to avoid collecting PII or student data.
• Aggregated Data: Data is anonymized and aggregated for understanding general usage patterns only.
• Purpose: Solely to improve the Service functionality and user experience.

12. Links to Other Sites

Our Service or website may link to external sites. We are not responsible for their privacy practices and advise reviewing their policies.

13. Children’s and Students’ Privacy (Summary)

Our Service is designed with student privacy as a priority, in compliance with COPPA, FERPA, and state laws.

• No Data Collection from Students: We do not collect personal information or student data from users of the free Add-on features.
• Adult Subscribers Only: Data collection (email, payment info) occurs only for adult subscribers purchasing premium features.
• No File Access by Us: As detailed in Section 4, we do not access or store the content of user files.
• Safe for School Use: The design ensures the Add-ons can be safely used in educational settings without compromising student privacy.

14. Parental, Guardian, and School Rights

Consistent with our policy of not collecting student data, there is no student information stored in our systems for parents, guardians, or schools to access, modify, or delete. Schools and educators manage student use of Workspace tools and Add-ons according to their own policies. Subscribers can request deletion of their own account data (email) as outlined in Section 7.

15. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with an updated “Effective Date.” Please review periodically.

16. Contact Us

For questions about this Privacy Policy, please contact:

info@alicekeeler.com